Experts tell us that one in four adults will struggle with a mental health issue during his or her lifetime. At work, those suffering — from clinical conditions or more minor ones — often hide it for fear that they may face discrimination from peers or even bosses. These stigmas can and must be overcome. But it takes more than policies set at the top. It also requires empathetic action from managers on the ground.

We count ourselves among those who have wrestled with mental health challenges. One morning a few years ago, in the midst of a successful year, Jen couldn’t get out of bed.

As a driven professional, she had ignored all the warning signs that she was experiencing Post Traumatic Stress Disorder (PTSD). But her mentor, Diana, could see something was wrong, and when Jen couldn’t come to work, the gravity of the situation became even clearer. In the ensuing weeks, we worked together to get Jen the help she needed.